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Saturday: 9:00AM -5:00PM EST
Sunday: Closed

Customer Care Opening Hours:
Monday - Friday: 9:00AM - 5:00PM EST
Saturday: Closed
Sunday: Closed

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Missing ItemWe apologize there is an item missing from your order. Our orders our hand packed and sometimes human error may occur. Please send us a message via the Contact Us form at the bottom of the help centre. Please ensure you add your contact reason as Order Issue.&#xA0;<a class="fr-green fr-strong" href="https://www.harklinikken.com/pages/faq" rel="noopener noreferrer" target="_blank">HELP CENTRE HOME&gt;</a>Faulty productWe&apos;re sorry your order has arrived faulty. Please send us a message and attached a photo of the faulty product/s via the Contact Us form at the bottom of the help centre. Please ensure you add your contact reason as Order Issue. We will replace any items we agree have arrived faulty.&#xA0;

We're sorry your order is faulty. Please send us an email via our contact form from our FAQ's page.

What do I do if my order is faulty?

ORDER QUERIES

What Is Hair Gain Extract?

How Do I Apply Hair Gain Extract?

What Kind Of Results Can I Expect from Hair Gain Extract?

What Happens If I Stop Using Extract?

What Are The Primary Ingredients Of Hair Gain Extract?

Why Do I Need A Consultation / Hair Assessment To Purchase Hair Gain Extract?

Who Can Benefit From The Hair Gain Extract?

Chemo Therapy & Hair Gain Extract

Can I Benefit From Hair Gain Extract If I Have Had A Hair Transplant?

Who Is Not A Good Candidate For Hair Gain Extract?

Can You Use Hair Gain Extract On Eyebrows, Eyelashes or Beards?

Can I Apply Hair Gain Extract After Exercising?

Why Should I Shampoo Daily Or Every Second Day?

My Scalp Is Itching and/or Burning With Hair Gain Extract

Is It Normal To See Increased Shedding?

Can I use other styling products?

Are hair extensions safe to use while using extract?

Will certain medications affect my progress?

Can I use Harklinikken's products while pregnant?

Can I use it preventively before pregnancy to avoid postpartum hair loss?

What are the Savin and Norwood scales?

HAIR GAIN EXTRACT

What Happens If I Already Take Supplements?

HAIR & SCALP

Where Do You Ship To?

I Live In The USA But Want To Ship To The EU

How Much Do You Charge For Shipping?

How Do I Track My Order?

Transit Times & Couriers

SHIPPING

How do Hårklinikken's hair care products differ from others?

Who can use Hårklinikken's products?

Are Hårklinikken products vegan?

Are Hårklinikken products tested on animals?

What products are in the Hårklinikken range?

Why are there three shampoos and how do I choose the right one?

How do Hårklinikken's products work in synergy?

Can I use Hårklinikken's products in conjunction with other branded products?

Will my consultations still be free?

OUR PRODUCTS

Do You Offer Returns Or Refunds?

How Do I Create A Return?

How Long Does The Return Process Take?

Additional Return Information

Cancelling A Subscription After It Has Been Fulfilled

REFUNDS AND RETURNS

Cancelling My Order

What Do I Do If My Order Is Wrong Or Faulty?

I Wont Be Home. Can I Put a Hold On My Deliveries?

Can I Add Or Remove Items From My Order?

Order Modifications: Address

Order Status: Processing, Tracking, Delivery

Change My Shipping Address After My Order Has Shipped

Can anyone take the Hair Supplement?

Do I need a consultation to take the Hair Supplement?

How soon after taking the Hair Supplement can I expect to see results?

Can I take the Hair Supplement with other vitamins?

Should the Hair Supplement replace my probiotic?

Can I take the Hair Supplement if I am on medication?

Can I take the Hair Supplement if I am pregnant, nursing or trying to conceive?

Are there any allergens in the formula?

Do I need to use a Hårklinikken shampoo to see results?

Does the Hair Supplement replace the Hair Gain Extract or can they be used together?

Do I need to use the Hair Gain Extract to see results with the Hair Supplement?

What affects hair growth?

Is the Hair Supplement vegan/vegetarian?

SUPPLEMENTS

What does a consultation include?

Why do I need multiple consultations?

Can I change the products in my subscription?

Can I add products on my subscription?

When will my subscription renew?

Can I pause or skip my next delivery?

I'd like to change my delivery details.

How often will my subscription and products be delivered?

If I subscribe for 6 months, will my Extract expire?

How do I change my subscription?

How do I change the products in my subscription?

What is the cancellation policy for my Method subscription?

MY SUBSCRIPTION

What will happen to my existing subscription?

How do I move to the new subscription method?

What is the Hårklinikken Method?

Will My Consultations Still Be Complimentary?

HÅRKLINIKKEN METHOD CUSTOMERS

Will my consultations still be complimentary?

If I cancel my current membership can I re-join?

HÅRKLINIKKEN MEMBERSHIP CUSTOMERS

What Do I Do If My Order Is Wrong Or Faulty?Updated a year ago