Do You Offer Returns Or Refunds?Updated a year ago
Yes, We Do Accept Returns*
*Orders placed through the Harklinikken web shop can be returned within 60 days of the purchase date. Please contact our customer service representatives on 1-877-657-0100, Mon-Fri 9am-5pm (EST), or via our Contact Us form on our Help Centre Homepage.
There will be a $10 fee for shipping and handling of domestic returns.
Can I Return/Refund Hair Gain Extract?
Unfortunately, we are unable to offer refunds or exchange for our Hair Gain Extract after a purchase has been fulfilled. This policy is due to the nature of how we mix our Hair Gain Extract. Each bottle is carefully hand-blended for each client and is therefore not covered by the 60 day Refund / Returns policy.
However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us as soon as possible. By phone 1-877-657-0100, Mon-Fri 9am-5pm (EST), or via our Contact Us form on our Help Centre Homepage.
We will review the situation and strive to resolve the issue, which may include a replacement, or store credit.